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Returns Policy

Your orders are carefully checked and packed before we ship them off to you.

All sales are final and are non-refundable and non-exchangeable.

However, in the event that a printing/manufacturing defect is discovered, please reach out to us at within 7 days from the receipt of your item. 

Our Returns Policy extends to these conditions: 

  • We require photographs of the defective item before proceeding with an exchange

  • No refunds will be offered

  • Sales/discounted items are not liable for exchanges/returns

  • All postal fees will be borne by the customer 

  • Items damaged via shipping will not be liable for exchanges

  • All exchanges are subject to availability. If an item is unavailable, store credits equivalent to the amount paid for the defective item will be extended. 

All conditions for exchanges are subjected to change at the discretion of Tods & Tales.

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